Terms of service

 

Terms of Service

Effective Date: November 11, 2026

Welcome to SilkTidyCo. Our online store brings together furniture and accent pieces designed to add function, comfort and character to everyday living spaces. Whether you are looking for an upholstered ottoman, a practical sofa table or an end table to complete a seating area, we aim to make browsing and purchasing furniture convenient and straightforward.

These Terms of Service govern your access to and use of www.silktidyco.com, including purchases made through the website.

The website is operated by:

CAJABRA, LLC
10175 Sunset Bend Dr
Boca Raton, FL 33428
United States
Contact Person: Ryin Adams
Email: [email protected]

By accessing the website or placing an order, you agree to these Terms, subject to any rights that cannot lawfully be excluded.

1. Acceptance of Terms

Please read these Terms before using the website or completing a purchase.

These Terms apply to visitors, customers and other individuals who access or use the website.

If you do not agree with these Terms, you should discontinue use of the website.

Any mandatory rights provided by applicable consumer protection laws remain unaffected.

2. Eligibility and Responsible Use

You must be legally capable of entering into a binding transaction to make a purchase.

You agree not to use the website for unlawful or unauthorised purposes, including:

  • Submitting false or misleading order information.

  • Attempting to interfere with website security.

  • Introducing viruses or malicious code.

  • Accessing restricted systems without permission.

  • Engaging in fraudulent payment activity.

  • Disrupting the website or other customers' use of it.

  • Copying protected website content for unauthorised commercial purposes.

  • Using automated methods to interfere with normal website operation.

We may take reasonable steps to protect the website, our customers and our business systems against suspected misuse.

3. Products and Product Information

Our store may offer products such as:

  • Upholstered ottomans and footstools.

  • Storage ottomans.

  • Sofa tables and console tables.

  • End tables and side tables.

  • Accent furniture and related home furnishings.

Product listings may include photographs, descriptions, dimensions, materials, colours, finishes, assembly information, storage features and other specifications.

We aim to present product information accurately. Customers should review the full product listing before ordering, particularly when a product is available in multiple sizes, finishes, colours or configurations.

Product Photographs and Appearance

Photographs are intended to help customers understand the appearance and design of a product. Actual appearance may vary slightly because of lighting, photography, screen settings or image processing.

For example, a wood finish or upholstery colour may appear somewhat different on one display than on another.

A minor screen-related difference does not automatically mean that a product is defective. However, products must still be supplied consistently with their material descriptions and other applicable representations.

Measurements and Room Suitability

Please review the stated dimensions carefully before purchasing.

For ottomans, consider the seating or footrest height, footprint and clearance around nearby furniture.

For sofa tables, consider the table's length, depth and height, as well as the available space behind the sofa or along the wall.

For end tables, consider the tabletop size, base dimensions and relationship to nearby seating.

Customers should also measure doorways, hallways, staircases and lifts before ordering furniture that may be difficult to manoeuvre.

Materials and Care

Depending on the product, furniture may incorporate wood, engineered wood, metal, glass, fabric, faux leather, genuine leather, foam or other materials.

Care instructions can differ by material and finish. Please follow the instructions provided with the product or included in its listing.

Do not assume that a particular surface is waterproof, stain-proof, scratch-proof, heat-resistant or suitable for a specific cleaning product unless the relevant product information expressly confirms that feature.

4. Product Availability

Product availability may change due to stock levels, supplier arrangements or fulfilment conditions.

We may update, discontinue or remove products from the website without prior notice.

If a product becomes unavailable after an order is placed, we will take reasonable steps to contact you and explain the available options.

If we cannot fulfil an order for which payment has been received, we will arrange an appropriate refund or other remedy in accordance with applicable law.

5. Prices, Currency and Shipping Charges

Product prices and applicable charges are displayed through the website and checkout process.

The total amount payable may include:

  • Product prices.

  • Shipping charges.

  • Applicable taxes.

  • Discounts or promotional adjustments.

  • Other charges disclosed before purchase.

Our stated shipping arrangement is:

  • Free shipping on orders of US$10 or more.

  • US$5.99 shipping on orders below US$10.

The website should clearly display the currency and applicable shipping fee before the customer completes payment.

Unless otherwise disclosed, the intended threshold calculation is based on the merchandise subtotal after discounts and before shipping and taxes. The checkout should be configured to reflect that calculation consistently.

Customers are responsible for reviewing the final order summary before confirming a purchase.

6. Orders and Order Acceptance

When you submit an order, you are requesting to purchase the selected products under the terms displayed at checkout.

An automated confirmation may be sent to the email address supplied with the order. This confirms receipt of the order details but does not necessarily mean that every verification or fulfilment step has been completed.

We may need to review an order if:

  • Payment cannot be verified.

  • The delivery address is incomplete or incorrect.

  • A product is unavailable.

  • An obvious pricing or listing error is identified.

  • Fraudulent activity is suspected.

  • The order cannot be fulfilled under applicable law.

If we cannot accept or fulfil an order, we will take reasonable steps to notify you and arrange any refund required.

7. Payment

Payment must be made through a payment method offered at checkout.

By submitting payment details, you confirm that you are authorised to use the selected payment method.

Payment processing may be handled by an independent payment service provider. That provider may apply its own terms, security measures and privacy policy.

We do not guarantee that every payment method will be available at all times.

8. Shipping and Delivery

Shipping and delivery arrangements are described in our Shipping Policy.

Delivery procedures may vary according to the size, weight, packaging and destination of the product.

Customers must provide accurate delivery details and consider whether the item can reasonably be delivered to the intended location.

Some products may require assembly, multiple packages or additional delivery coordination. Where relevant information is available, we encourage customers to review it before ordering.

Any delivery estimate is an estimate unless expressly confirmed as a guaranteed commitment.

Nothing in these Terms excludes any rights or remedies available under applicable law if an order is not shipped or delivered as required.

9. Returns, Refunds and Cancellations

Our Return and Refund Policy explains how to submit a return request, report damage, request an exchange or seek a refund.

Any voluntary change-of-mind return arrangement is separate from rights that may arise under applicable law.

Nothing in these Terms is intended to exclude a remedy that the business is legally required to provide.

Where the FTC Mail, Internet, or Telephone Order Merchandise Rule applies, we will follow its requirements concerning shipment representations, delay notices, customer consent and refunds for unshipped merchandise.

10. Promotions and Discount Codes

We may offer promotional pricing, discount codes, special offers or limited-time sales.

Each promotion may be subject to its own terms, including:

  • Validity dates.

  • Eligible products.

  • Minimum purchase requirements.

  • Product exclusions.

  • Restrictions on combining offers.

  • Other conditions disclosed with the promotion.

A discount code must be applied in the manner described at checkout.

Promotional offers do not remove any rights provided by applicable law. We aim to present promotional prices and savings clearly and accurately.

11. Furniture Assembly and Use

Some products may require assembly or installation.

Where assembly instructions are supplied, customers should follow them carefully and use the components provided for the relevant product.

Customers should avoid:

  • Forcing connectors or fittings.

  • Substituting incompatible hardware.

  • Overloading storage compartments or surfaces.

  • Modifying structural components without appropriate guidance.

  • Using furniture for a purpose inconsistent with its intended design.

If a product includes a stated load capacity, assembly requirement or specific care instruction, please follow the relevant product information.

This section does not limit any rights that may apply if a product is defective or unsafe.

12. Intellectual Property

The website may contain text, photographs, product descriptions, logos, graphics, designs, page layouts and other content.

Unless otherwise stated, rights in original website content are owned by or licensed to the relevant rights holder.

You may use the website for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify or commercially exploit protected content without appropriate permission, except where permitted by law.

Third-party product names, brands and logos may belong to their respective owners. Their presence on the website does not necessarily indicate that SilkTidyCo owns those rights or is affiliated with the relevant brand owner.

13. Third-Party Services

Our website may rely on third-party providers for payment processing, hosting, analytics, customer communications, warehousing and delivery.

Those providers may operate under their own terms and privacy policies.

We do not control every external website or service linked to our store. Nothing in this section excludes responsibility that cannot legally be excluded.

14. Website Availability

We aim to maintain a reliable shopping experience, but we cannot guarantee that the website will remain available without interruption.

Temporary interruptions may occur due to maintenance, software updates, hosting issues, network failures or other circumstances.

We may update product listings, navigation, website design and functionality as necessary.

15. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses arising from a customer's misuse of a product, failure to follow supplied assembly or care instructions, inaccurate delivery information provided by the customer or unauthorised use of the website.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Any limitation that is legally permitted will apply only to the extent allowed by the applicable law and circumstances.

16. Privacy

Personal information collected through the website is handled in accordance with our Privacy Policy and applicable data protection requirements.

Please review the Privacy Policy to understand what information may be collected and how it may be used or disclosed.

17. Changes to These Terms

We may update these Terms to reflect changes in our business operations, product range, website features or legal requirements.

The updated version will be published on this page with a revised effective date.

Changes will not remove rights that have already accrued or rights that cannot legally be excluded.

18. Governing Law

These Terms are governed by the laws of the State of Florida and applicable federal laws of the United States, without displacing any mandatory consumer protections that may apply to a particular transaction.

Disputes relating to these Terms may be brought before a court with appropriate jurisdiction, subject to applicable law.

19. Contact Information

For questions about these Terms, our products or an order, please contact:

CAJABRA, LLC
Contact Person: Ryin Adams
Email: [email protected]
Address: 10175 Sunset Bend Dr, Boca Raton, FL 33428, USA
Website: https://www.silktidyco.com

Thank you for visiting SilkTidyCo. We appreciate your interest in our furniture and your decision to shop with us.